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Emergency Preparedness

Your health details and emergency contacts, organized so the people you trust can act quickly. What to put in it, and the one thing that must never go in it.

Written by Brian Fluhr

To use Emergency Preparedness, sign in first.

This page explains how it works. The tool itself is inside your SeniorThrive account.

Emergency Preparedness is where your health details and emergency contacts live, organized so the people you trust can act quickly.

Filling it in is one of the kindest things you can do for the people who love you, and it takes less time than you would think.

Where to find it

Open My Health and choose Emergency Preparedness. Older links and bookmarks pointing at the emergency card still work and land here.

Never put passwords in it

This is the one rule that matters more than the rest of the page.

SeniorThrive is a locator, not a vault. It records where something is and who to ask, never the credentials to get into it. Do not enter passwords, PINs, card numbers, or the answers to security questions, here or anywhere else in the product. We do not ask for them and there is no field designed to hold them.

"The building society passbook is in the bureau, second drawer" is exactly right. The password to the online account is not, and never becomes right, however convenient it would be.

People to call first

The first thing to get down is who to call, in the order you would want them called.

Think about who tends to pick up. The person with a spare key, and the person who knows your medical history, are the two who can help most in the first hour.

What else is worth recording

Your health details: conditions, allergies, the things a stranger treating you would need to know in the first ten minutes.

Where things are kept matters as much as what they are. Which surgery, which hospital, where the paperwork lives. A pointer to a document somebody can find beats a description of a document nobody can.

Who can see it

Your Circle, according to what you have chosen to share, set under Settings, in the Privacy & Sharing tab.

It is worth choosing on purpose here. This page does its job when someone you trust can open it at the moment you would want them to, so sharing it with the right one or two people is what brings it to life.

Keeping it current

Life moves along. Numbers change, people move, medicines get swapped.

A read-through once or twice a year keeps it useful, and it is worth another look after anything big changes: a new diagnosis, a house move, a loss in the family. Ten minutes, and you are set again for another year.

What it is not

It is not a medical record, and it does not go to your doctor or a hospital on its own. Nobody is notified when you fill it in.

It is a page your people can open when they need it. So there is one more small thing worth doing, and it is not in the app: let them know it is here, and show them how to find it. That conversation takes a minute and it is what turns this page into real help.

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