Most professional caregivers work with several families at once. SeniorThrive is built for that. One account for you. A separate Circle for each family you work with. Nothing mixes.
Switching between families
At the top of your dashboard, tap the family name to open a picker. You will see all the Circles you belong to. Tap one to switch. You can also get back there any time from My Clients at the top of your sidebar.
Your dashboard refreshes with that family's context: their care plan, their older adult's health, their messages, their visit history. Nothing from one family appears in another's view.
Checking in with the right family
When you tap Check In, SeniorThrive confirms which family you are visiting. Double-check this. A visit logged to the wrong Circle is surprisingly hard to move afterward, and creates confusion for everyone.
A good habit: when you arrive at a home, the first thing you do is verify you are in the right family's dashboard before checking in.
Notifications across families
Messages and changes from any of your families show up in your notifications, labeled with which family they came from. You do not have to keep switching just to keep up with who said what.
Keeping notes and patterns separate
It is tempting to carry over language or observations from one family to another. A phrase that worked well. A rhythm that suited one older adult. Resist this impulse.
Each family is different. Each older adult has their own history, preferences, pace. The care plan you read for one is not a template for another. Start fresh each time.
Boundaries between families
Never mention one family to another. Not the older adult. Not a health situation. Not anything specific. Each family has the right to believe their situation is private to them, because it is.
If two families ever ask you the same question ("how do others handle this?"), answer in general terms based on your broader professional experience, not with stories about specific people.
A note on capacity
Working with more than a few families is hard. Good caregiving takes attention, and attention runs out. Be honest with yourself and with the families about how much you can take on. A caregiver stretched across eight families delivers worse care than the same caregiver with three.
If you want a read on how you are holding up, Care Load under More is a short weekly check-in with yourself. No score, no diagnosis.
SeniorThrive will coordinate as many families as you want, but the limit is yours, not the software's.
When you stop working with a family
If a family cancels your caregiver seat, or you and the family agree that your work is done, you will be removed from their Circle. The notes and visit records you created about the older adult stay with the family, as part of their record. You keep your own work record. You lose access to their dashboard.
This is by design. The family owns the record of their loved one's care.