Most professional caregivers work with several families at once. SeniorThrive is built for that. One account for you. A separate Circle for each family you work with. Nothing mixes.
How you get a client
A family invites you into their Circle, you accept, and that client appears in your app. You cannot add a client yourself, and one family cannot see that you also work for another.
A caregiver invitation is valid for 7 days. If it lapses, ask the family to send another.
Your seat costs $15 a month and the family pays it. It does not use up one of their family seats and it does not count toward the ceiling on their Circle, so adding you never costs them a spot. SeniorThrive does not cap how many Circles you can belong to.
Switching between families
The top of the sidebar always names who you are working on: initials, the word Client, and the name. Everything below it follows that choice.
If you hold more than one accepted membership, that header becomes a control. Tap it and a Switch Client list opens with your clients, the active one marked with a check. Pick a name and the whole app moves with you. With a single client the header is just a label and does not open.
On your landing view you also get a row of client cards. Each card carries the client's initials, their name, and their next scheduled visit time, or "No visit scheduled" if there is none. The active card is outlined and marked Active. Tap a card to switch. Like the sidebar header, the row hides itself when you only have one client.
Your dashboard refreshes with that family's context: their care plan, their older adult's health, their messages, their visit history. Nothing from one family appears in another's view.
Where the active client applies
The sidebar is grouped into four rooms, and every one of them is scoped to the active client: Catch Me Up (My Clients, Handoffs, Client Profile), Log It (Visit Notes, Daily Wellness), Today's Plan (Care Plan, Tasks, Supplies, Schedule) and Keep Family Posted (Family).
Checking in with the right family
When you tap Check In, SeniorThrive confirms which family you are visiting. Double-check this. A visit logged to the wrong Circle is surprisingly hard to move afterward, and creates confusion for everyone.
A good habit: when you arrive at a home, the first thing you do is verify you are in the right family's dashboard before checking in.
The app helps you most on Visit Notes. That page carries a sticky header reading "Documenting for:" and the client's name. It stays on screen while you scroll, and it does not truncate. If that name is wrong, switch before you write anything.
Notifications across families
Messages and changes from any of your families show up in your notifications, labeled with which family they came from. You do not have to keep switching just to keep up with who said what.
Records do not bleed between families
A visit, a note, a vital, or a task is written against the Circle that was active when you saved it. Nothing you log for one client is visible in another client's Circle, and no family sees any part of your work for anyone else.
Within a single Circle, what you logged is yours. You see your own entries, not the entries other caregivers made for the same client. Handoffs are the deliberate exception: that is where you hand context to whoever is on next.
Tasks you create carry their own visibility. Private (Only visible to me) keeps a task to you. The other choices share it either with other caregivers assigned to that Circle or with the family members in it.
Keeping notes and patterns separate
It is tempting to carry over language or observations from one family to another. A phrase that worked well. A rhythm that suited one older adult. It is worth starting fresh instead.
Each family is different. Each older adult has their own history, preferences, pace. The care plan you read for one is not a template for another.
Boundaries between families
Never mention one family to another. Not the older adult. Not a health situation. Not anything specific. Each family has the right to believe their situation is private to them, because it is.
If two families ever ask you the same question ("how do others handle this?"), answer in general terms based on your broader professional experience, not with stories about specific people.
A note on capacity
Working with more than a few families is hard. Good caregiving takes attention, and attention runs out. Be honest with yourself and with the families about how much you can take on, because the quality of what you give each one depends on it.
If you want a read on how you are holding up, Care Load under More is a short weekly check-in with yourself. No score, no diagnosis.
SeniorThrive will coordinate as many families as you want, but the limit is yours, not the software's.
When you stop working with a family
A family can remove you from their Circle, and it takes effect immediately. That client disappears from your switcher. If they were your only client, the app shows "You're no longer connected to a Circle". If they invite you again, the client comes back on its own.
The notes and visit records you created about the older adult stay with the family, as part of their record. This is by design. The family owns the record of their loved one's care.
You keep your own work record. If you want your copy, go to Settings and use "Download My Visit Records". That gives you which visits you worked, when, how long, and the check in and check out location for each. It does not include the notes you wrote about a client: those are the client's health information, not yours.