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A tour of your dashboard: for a family member

What you see when you open your family dashboard, top to bottom: the buttons, how your loved one is right now, what needs attention, and the places in your sidebar.

Written by Brian Fluhr

Your family dashboard is built around one question: Is my loved one doing okay today, and is there anything I can help with?

Here is what you see when you open it, top to bottom.

1. The greeting, and who you are here for

At the top of the page, a short greeting with today's date.

At the top of the sidebar, you will see Here for and your loved one's name. That line tells you whose Circle you are looking at. If you are in more than one Circle (for example, you help both a parent and an aunt), tap that name to switch between them, and the whole dashboard follows.

2. A row of buttons

Under the greeting: Message with their name, Video call, Plan a visit, We spoke today, and Something happened? Before your loved one joins, the row is Message the family, We spoke today and Something happened?

We spoke today is for a conversation that happened off the app. It opens right there on the page and asks how they seemed (Good, Okay or Worried), with room for a short note. Nothing is saved until you tap Save, and an Undo appears straight after in case you tapped it by mistake. Something happened? opens the form for recording a fall or another concern, also on the page.

3. Your loved one, right now

Before your loved one joins, a Where do I start? card comes first here: a few questions about you and them, then one step for this week and the words to start the conversation. It takes about 3 minutes, it is free, and it is private to you. Tap Start here. Once you have answered, the card reads Your starting plan, with Open your plan.

Then a card with their name and right now. If they share their daily check-in, it leads with their latest one, or the date of the last one if they have not checked in today. Below that is the family's last conversation with them, from We spoke today: who spoke with them, when, and how they seemed.

Before they join, the card shows only what the family logs, and says so.

4. Needs attention

Only things that need someone to act, with a count in the heading. Overdue tasks come first, marked OVERDUE, with Mark done and Pick a new date. After those: a recorded fall or an open incident, medicine combinations worth discussing with their doctor (only if they share their medicines), requests your loved one made that nobody has taken yet, and readings from the last seven days that sit outside their own usual range.

When nothing needs anyone, this section does not appear at all.

5. Yours this week

Up to three tasks: the ones you have taken first, then ones anyone can take. A link underneath opens the full family list.

6. More about your loved one

Four quiet links: their Plan, Home (with any fixes still open), Medicines, and their Circle. If your loved one has not shared their medicines, the Medicines link says Private to and their name.

Nothing else reaches you until they switch it on, and the exceptions are deliberate and small. Emergency information, incidents and supply requests are always shared, because they are the things that matter when something goes wrong, and a Room Check report has no switch. Your loved one can see exactly what is shared, and change it, at any time.

7. Your sidebar

On the left (or behind the menu button, on a phone), under the Here for line, you will see seven places:

  • Today. How your loved one is doing right now, what needs attention, and what is yours this week.

  • Plan. Your loved one's plan for living well at home. Once their name is known it reads with their name, such as Nancy's Plan.

  • Health. What they have chosen to share: daily wellness, medicines, symptoms, documents.

  • Home. Room Checks, safety to-dos, the plan for the house, and finding local help.

  • Family Hub. Guides for the thinking and talking side of caring for a parent: Where Do I Start?, the Conversation Guide, Call Prompts, Things to Remember Together, Staying Aligned, and the Breathing Anchor.

  • Connect. Messages, video calls, their circle, shared photos, and Plan together for suggesting a time on their calendar.

  • Helping [your loved one's name]. The day-to-day tools for when staying in touch is no longer enough: the Care Plan, visit notes, tasks, supplies, and support for you. Before their name is known it reads Helping your loved one.

8. Avery

Same chat bubble as your loved one has. Ask Avery anything about how the app works. Avery always starts as an AI assistant, and you can ask Avery to connect you with a SeniorThrive teammate.

9. Siblings in the same Circle

If your siblings are also in the Circle, they see the same layout you do. What fills it may differ: your loved one sets sharing by role and can adjust it per person, so a sibling may see more or less than you.

That is worth knowing before you assume everyone got the same message. If something matters, say it in the Circle rather than expecting the dashboard to have told them.

The dashboard is built so you can open it in a minute, know how your loved one is doing, and close it. Or stay a while and help with something specific. Either is the right amount.

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